San Marino Toy & Book Shoppe Gift
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Contact Us. Poor Customer Service — Walked in with my kids and even said 'Hello' to one of their staff who did not even return a smile. The whole time we were in there no one came by and asked if we needed help or even made eye contact. Now, I'd like to think they were just too busy and didn't want to be pushy, but they seem much nicer to the other people in there who weren't asian. What ever the reason, I would think you could at least acknowledge your customers when they come into the store and make them feel welcomed. Educational and Fun! I have bought and returned exchanged and special ordered books and have never had a problem.
Walked in with my kids and even said 'Hello' to one of their staff who did not even return a smile. The whole time we were in there no one came by and asked if we needed help or even made eye contact. Now, I'd like to think they were just too busy and didn't want to be pushy, but they seem much nicer to the other people in there who weren't asian. What ever the reason, I would think you could at least acknowledge your customers when they come into the store and make them feel welcomed. I have been shopping at this wonderful store for many years, since my now 16 year old twins were toddlers and I have always been treated with kindness.
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Corporate Gifts. Gift Cards. San Marino , CA.
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Call business Celebrating quality toys and books since Complimentary gift wrap on purchases. This profile is powered by BirdEye. Over 50, businesses use BirdEye everyday to get more reviews and manage all customer feedback.
Firstborn and I went on a pilgrimage of sorts today. It was a mother-son trip to San Marino Toy and Book Shoppe, which is closing its doors this month after a year run. I discovered the toy and book shop more than 20 years ago, when I had two nieces to spoil. By the time I married and had Firstborn in , this store had become a regular stop for gifts. I knew I could find good books there, along with recommendations from the knowledgeable staff. They also wrapped gifts for free. From the first time I rolled our stroller into the store, Firstborn and I knew the shop would always be a happy stop.
Signed Books Available – San Marino Toy and Book Shoppe